Donation FAQ

Call us at 416.275.8397 before 3 p.m. on Friday December 13th for donations by telephone. Use our online donation form before 11:45pm EST on Tuesday Dec. 31st. If you are mailing a cheque, the envelope MUST be postmarked on or before December 31, 2024. Mail your donation to:

Wounded Warriors Canada
2000-1500 West Georgia Street
Vancouver, BC V6G 2Z6

When writing a cheque, please pay to the order of Wounded Warriors Canada.

If you are donating by cheque, please pay to the order “Wounded Warriors Canada”. If you’re donating by credit card, you can use our Print-and-Mail Donation form. You may mail your donation to:

Wounded Warriors Canada
2000-1500 West Georgia Street
Vancouver, BC V6G 2Z6

The WWC’s main office is located at 310 Byron Street South, Suite 4, Whitby, ON. There’s just one exception. If you’re looking for Finance & Administration (Laurie Sweet), she is located at 2000-1500 West Georgia Street, Vancouver, BC.

You may call WWC at 416-275-8397 (Laurie Sweet) or, 888-706-4808 to make your donation by phone or to ask a question. Our office hours are Monday to Friday from 9:00 a.m. – 5:00 p.m. Please note, our offices are closed on statutory Canadian holidays.

Our online donation form has a series of questions which tells us what type of gift you wish to make. As you answer each question, the next one is revealed. The 3rd question asks, “Is your donation in MEMORY or in HONOUR?” If you select YES, two buttons appear on the form, allowing you to choose what type of tribute donation you wish to make: “In Memory” or “In Honour”. Clicking either of those buttons will open a space beside it where you can type in the name of the person on whose behalf you are donating. You can use the COMMENTS box (above the Payment Details section) to enter a personal message and ask that it be sent along. You can also call 416.275.8397 to provide this information and make your donation over the phone, or use the Print and Mail donation form and complete the “Tribute” section at the top of page 2.

Whether you donate online, by telephone or by mail, if you’ve told us your donation is in memory or in honour your gift of $20 or more will be acknowledged with a tribute card sent to the individual(s) informing them of your thoughtfulness.

Call us at 416.275.8397 or donate online before Dec. 13th at 3 p.m. for your holiday acknowledgement card to be sent by Canada Post.

If you donate online you can select the Fund Designation to specify the program or campaign you’d like to support. Our finance team will credit your donation to the fund you specified. You can also email laurie@woundedwarriors.ca to provide this information, or use the print and mail donation form and complete the “Gift Designation” section at the bottom of page 1.

If your donation was PERSONAL (not corporate) and you reached the confirmation page saying your receipt was emailed to you, sometimes there’s a delay of up to one hour before that email reaches your inbox. Be sure to check your spam or junk mail folders in case it landed there. If, after one hour, you haven’t received it, or if your donation was CORPORATE, please call 416.275.8397. We’ll check that your donation was received and if so, we’ll send you a copy of your tax receipt.

Your tax receipt is embedded at the very bottom of the email we sent. Scroll down past the last paragraph. You should see it there, but if you still have trouble, please email laurie@woundedwarriors.ca and we’ll send you a copy of your tax receipt.